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Maximizing Subscriber’s satisfaction while generating network savings

By Sarit Zeidner, Operators are looking to maximize subscriber's satisfaction while better utilizing their networks. This can be reached using a “win-win” approach where the users’ QoE also allows operators to generate network savings.” T-Mobile USA's Binge On program demonstrates that customer experience is the key to winning the hearts of subscribers.  The program optimizes the resolution…
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59% plan to watch more #OTT TV over Xmas. Is your network ready?

By Sarit Zeidner, According to billing and CRM specialist, Paywizard, "30 per cent of all consumers surveyed intend to subscribe to pay-OTT services. The research into TV viewing trends during the Christmas period shows that the projected surge in OTT uptake is taking place as 59 per cent of the 6,242 consumers surveyed plan to watch…
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